Club Services: Concierge

Member Benefits

Being a Club Member means enjoying access to a wide range of exclusive services, seasonal discounts and preferential deals.

Explore the list of current perks and services, some of which are available through Member Services (B1).


In-Club Services

FedEx
Global courier service. Available at Member Services.
Mon–Fri: 1–5pm
W-ends, hols & Dec 28–Jan 3: closed
Terms & Conditions
Special Club rates are available only when the "shipper" is a Member and items are sent from the Club to destinations outside Japan.

Yamato Transport
Convenient domestic shipping for packages, including suitcases, golf bags and ski equipment, of up to 25 kilos. Available at Member Services.

Z Mobility
Member-exclusive discounts on smooth, luxury rides to Haneda and Narita airports and across Tokyo with English-speaking drivers.

SMBC ATM
Full-service machine located next to The Cellar (B1).
Tue–Fri: 6am–12am
Mon & Sat: 7am–12am
Sun: 6am–9pm

ChargeSpot
Say goodbye to dead smartphone batteries with a ChargeSpot portable charger. Download the app, scan the QR code at one of the eight ChargeSpot stations around the Club and follow the instructions to enjoy this free service. Chargers should be returned before leaving the Club.

Live Music Tickets
10% off tickets for Blue Note Tokyo, Cotton Club and Tokyo Philharmonic Orchestra concerts, including "packages" of eight orchestra performances in 2022 at Bunkamura Orchard Hall, Tokyo Opera City Concert Hall and Suntory Hall. Book through Member Services.

Broadway Christmas Wonderland 
Make it a truly magical holiday season with a stage extravaganza of Christmas classics, dance, skating, a chorus line and, naturally, Santa.
Dates:
Dec 17 (12pm & 4pm); Dec 18 (12pm & 4pm); Dec 20 (2pm); Dec 21 (2pm & 6:30pm); Dec 22 (2pm); Dec 23 (2pm & 6:30pm); Dec 24 (12pm & 4pm); Dec 25 (12pm & 4pm)
Venue: Tokyu Theatre Orb, Shibuya
Price: Discounted S seat: ¥7,300 (weekdays); ¥8,300 (weekends)
Ages: 3 & above
Tickets (book by Nov 18): Member Services

Houston Ballet: Swan Lake
The celebrated American ballet company presents the Tchaikovsky classic.
Dates: Oct 29: 12pm (Beckanne Sisk & Chase O’Connell) & 5pm (Yuriko Kajiya & Connor Walsh) | Oct 30: 12pm (Sarah Lane & Charles-Louis Yoshiyama) & 5pm (Yuriko Kajiya & Connor Walsh)
Venue: Tokyo Bunka Kaikan, Ueno Park
Price: S seat: ¥20,000 (regular price: ¥22,000) | A seat: ¥16,000 (regular price: ¥18,000) | B seat: ¥13,000 (regular price: ¥15,000) 
Ages: school-age children & above
Tickets (book by Oct 13): Member Services

Car Wash
A full vehicle-cleaning service at the Club. Reserve through Member Services.


Member-Exclusive Deals

Mandarin Hotel Tokyo
Unwind in luxury this summer with a Member-exclusive stay at Nihonbashi's Mandarin Hotel Tokyo. Through September 21, vacation in a deluxe room high above the city for a special summer rate for Members (exclusive of service charge and consumption and accommodation taxes). Book your stay here.

Hakuba Hotel Group
While known for its world-class ski slopes, Nagano's Hakuba Valley transforms into the perfect green season holiday destination in summer. Members, family and friends can receive a 10% discount on any Hakuba Hotel Group property by using the booking code: HHGFRIENDS2022.

Hotel The Mitsui Kyoto
Through December 30, 2022, book two consecutive nights at the luxury Hotel The Mitsui Kyoto and receive a complimentary third night's stay. Take advantage of this Member-exclusive offer by booking here.

Preferred Hotels & Resorts
Travel the globe in luxury with Preferred Hotels & Resorts, the world’s largest independent hotel brand, with more than 650 member hotels, resorts and residences in 85 countries. Through June 30, 2023, Members who newly register with Preferred’s I Prefer rewards program will automatically enjoy the benefits of "Elite" status (worth $5,000). Click here to register or contact Preferred’s VIP desk at This email address is being protected from spambots. You need JavaScript enabled to view it. to register or organize your next getaway.

Tokyo Midtown Clinic
Since there’s nothing more important than your health, Tokyo Midtown Clinic and its team of highly qualified medical professionals is offering Members 10% off a range of health screenings, from a basic course to an option with MRI/MRA screening. Just mention that you are a Club Member when making an appointment for the Roppongi (03-5413-0081) or Nihonbashi (03-3231-2068) clinic.

Weber Grill Offer
Make the most of autumn barbecuing with a Weber Genesis gas grill. Between October 1 and 31, receive 20% off a Genesis grill from the Weber Store in Aoyama. Just show your Club membership card to enjoy this limited-time deal and receive three complimentary grilling accessories.

eCornell Courses
Enjoy up to 40 percent off a suite of online executive education courses in marketing, hospitality, healthcare, engineering, data science and more. Register today to earn a special discount.

Farm Box
Sign up for weekly or biweekly deliveries of organic, locally produced vegetables, fruit and other items from Ecoloupe. Register today to start receiving deliveries.

BMW
When you purchase one of BMW’s eligible models, BMW will install a home charger for free and you’ll receive access to more than 20,000 public charging stations for free for 12 months. Contact This email address is being protected from spambots. You need JavaScript enabled to view it..

National Azabu
Receive 5% off when shopping at National Azabu supermarket on Saturdays by simply showing your Club membership card at the checkout.

Elite Club Perks
Discounted hotel stays and tickets for a host of sports events, shows, movies and concerts in North America available through the Elite Club Perks program.

Prestia SMBC Trust Bank
Open a Prestia bank account to receive a package of benefits, including no account maintenance fees, zero domestic ATM service fees and overseas remittance fees, and reduced domestic transfer fees. For more information, visit your local Prestia branch or call 0120-71-4189.

Diners Club
Member holders of a Diners Club card enjoy zero first-year annual fees, a 24-hour concierge service, no fixed credit limit and more. Check the Diners Club English webpage for details.